Privacy Policy

This Privacy Policy explains how nimble collects, uses and protects information when you use our website and services.

Information we collect

Account and contact details such as your name, company name, email address and any other information you choose to share with us.
Workspace and transaction data such as catalogs, programs, orders and other information you or your partners store in nimble.
Usage data such as pages viewed, actions taken in the product and basic technical details about your browser and device.
Cookies and similar technologies that help us keep you signed in, remember preferences and understand how the product is used.

How we use information

To provide, secure and maintain the nimble service.
To respond to support requests and communicate with you.
To understand how the product is used and improve the experience over time.
To comply with legal obligations and enforce our terms when needed.

How we share information

We do not sell your personal data. We share information only in a few cases:

With other users and partners as needed to operate your workspace, for example when a retailer and brand collaborate on an order.
With trusted service providers that help us run nimble (such as hosting, analytics and email infrastructure). They are required to protect your data and may only use it on our instructions.
When required by law or to protect the rights, safety and security of nimble, our users or the public.
In connection with a business transaction such as a merger or acquisition, where data may transfer to a new operator of the service.

Data retention

We keep information for as long as it is needed to provide the service and meet legitimate business or legal requirements. You can contact us if you would like content in your workspace to be removed, subject to any obligations we have to keep certain records.

Your choices

You can update basic account details in your nimble workspace.
You can ask us to delete or export personal information where applicable law gives you that right.
You can control cookies using your browser settings, though some features may not work correctly without them.
You can opt out of marketing emails at any time by using the link in those emails. We may still send important operational messages.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date and, where appropriate, provide additional notice.

Contact

If you have questions about this Privacy Policy or how we handle data, you can contact us at privacy@fromnimble.com.